How to read this in Australia
A record earns its weight by staying factual. Note what was planned, note what took place, and attach the file or message that supports the note.
Start from the parenting order, plan or written agreement now in force. Most family law here is federal, though Western Australia follows a different court path in some cases. Use the words that appear in your own papers.
Keep the good days in the private record alongside the difficult ones. When a review is needed, select only the entries that answer the question in front of you. That is what lets an Australian family lawyer find the key facts quickly.
Your state, territory and court matter
Most Australian family law is federal. Western Australia is the exception, with its own Family Court. Say where you live and which court is involved. Be clear whether your arrangement is a parenting order, a parenting plan or a written agreement, and use its exact words. Keep court papers, family dispute resolution records and everyday notes in separate folders.
First, work out which problem you're solving
OurFamilyWizard is a shared communication platform. Both parents get accounts, and messages go through documented channels with ToneMeter tone-checking. Calendars and expenses live in one system both sides can see. It does that job well, which is why courts order parents onto it.
That also defines the three ways it stops fitting:
- Cost. The per-parent subscription is more than your situation justifies.
- Participation. Your co-parent won't sign up, won't respond or uses the platform selectively. A shared system with one active user captures half a story.
- The wrong kind of record. You joined for the record-keeping. Then you realized the record you need covers events outside the app. That means exchanges, spending and how your child was affected.
Work out which one applies, because the alternatives split cleanly along those lines.
Every shared platform already locks its messages
Many parents think they need TalkingParents to get an unalterable record. OurFamilyWizard already works that way. Once a message is sent, it cannot be edited, deleted or unsent. OFW also records when the other parent first opened it.
AppClose says the same about its co-parent messages. TalkingParents calls its version Unalterable Records, and adds digital signatures and codes that let someone check an export.
So a locked message history is standard on all three shared platforms. It is not a reason to move from one to another. The real differences are price, calling minutes and how records are exported.
There is also a limit to what any lock covers. It only protects what was typed into the platform. The late pickup at the school gate, the missed call and the receipt for new school shoes never reach the message feed unless someone writes them down.
If cost is the problem: AppClose
AppClose covers the shared basics. You get messaging, custody calendars, and expense and reimbursement requests through its ipayou payments feature.
It sells one all-inclusive plan. That is $7.99 a month on the web or $8.99 a month in the app, per parent. Prepaid web plans bring it down to $83.88 a year. There is a 60-day free trial, and free accounts for parents in financial hardship and survivors of domestic violence.
If both parents cooperate and the OFW bill was the only complaint, AppClose is the closest cheaper match.
If you want a cheaper way in: TalkingParents
TalkingParents has three plans, each paid per parent. Essentials is $7 a month, Enhanced is $16 and Ultimate is $32. Each starts with a 30-day free trial. Since March 30, 2026, there has been no free plan, although you can apply for a fee waiver.
Essentials costs less than OFW Basic and includes 30 minutes a month of Accountable Calling. Unlimited PDF records start on Enhanced. Printed record packages come with a notarized business records affidavit.
It still needs both parents to take part. Like OFW, it helps two active users who don't trust each other. It cannot help with a co-parent who never logs in.
If the other parent won't participate: Casewell
No shared platform survives a co-parent who won't use it. Casewell is a different kind of app. It is a private custody journal that lives entirely on your side. Your record is yours alone and depends on no one else's cooperation.
You log handovers, missed exchanges, parenting time, incidents, school and health events, and expenses with receipts. You attach screenshots, photos and voice notes to the event they belong to. When your attorney or a mediator needs it, you export a filtered court-ready PDF.
It costs $49.99 a year or $2.99 a week. Only one person pays, because only one person uses it. There is a 14-day free trial.
It is also the practical answer if you mostly used OFW to keep records. A documentation app does that job with less friction than a messaging platform.
How Casewell shows what changed, and when
Shared platforms can lock messages because two people rely on them. A personal record is different. You will make typos, get a time wrong or remember a detail the next morning. If you can never correct a record, you end up leaving mistakes in.
Casewell lets you correct an entry and keeps a history of every change:
- Every earlier version is saved. Each edit stores the previous wording, date, category and details as a saved revision.
- The entry says it was changed. The record screen shows when it was added, how many times it was updated and when.
- The PDF says so too. An edited entry is marked as edited after recording, with the number of saved revisions and the last update date.
- Two dates on every entry. The export prints when the event happened and when you recorded it. A note written three days later cannot pass as same-day.
- You get a check before you share. Casewell tells you how many entries were edited, added after the day they happened or given a rough date.
- Nothing left out quietly. The PDF states how many matching records and files you excluded. Each report also gets its own reference number.
The result is a record that admits its own changes. A reader can see what you wrote, when you wrote it and whether it changed since. Those are the questions a judge, mediator or the other side's lawyer will ask.
What each option costs over a year
Shared platforms charge each parent separately. That doubles the real cost when you are both on one. Here is a year at each provider's list price in September 2026.
| Plan | One parent, per year | Both parents, per year |
|---|---|---|
| OurFamilyWizard Basic | $110 | $220 |
| OurFamilyWizard Essentials | $149.99 | $299.98 |
| OurFamilyWizard Max | $299.88 | $599.76 |
| AppClose, prepaid on the web | $83.88 | $167.76 |
| TalkingParents Essentials | $84 | $168 |
| Casewell | $49.99 | Only you pay |
TalkingParents is shown as 12 months at $7, since it quotes monthly prices. Fee waivers can bring any of the shared platforms down. The Casewell price covers the one parent who keeps the record.
When you shouldn't switch at all
If a court order names OurFamilyWizard, keep using OurFamilyWizard exactly as directed. Switching platforms against an order creates a problem no app can fix. And if the shared record is genuinely working, the switching cost may not be worth it.
In both cases, the practical upgrade isn't replacing OFW. It's adding a private record beside it for everything the shared feed can't capture. Parents in high-conflict situations commonly run both.
The decision in one pass
- Court-ordered onto OFW: stay, and keep a private record alongside.
- You need a record of what happens off the platform, with edits on file: Casewell.
- Other parent absent, hostile or not taking part: Casewell.
- You mainly need records for an attorney or mediation: Casewell, whatever else you keep.
- Both parents cooperative, you want one flat price: AppClose.
- Both parents cooperative, you want the lowest starting price: TalkingParents.
For the wider category view, see our best custody journal apps comparison.
Before you share your record
Everything above is about keeping your own record. Before you show any of it to someone else, a few extra steps help.
Work from a copy when someone needs to review the record. Include the current order or plan, a short timeline and a few clearly named files.
Check your current orders and the court rules before you send anything. An Australian family lawyer can tell you what belongs in an affidavit and what should stay private.
Say which state or territory you are in and which court is involved. Take extra care in Western Australia, which has its own Family Court.
What a coherent Australian record looks like
Casewell keeps the dated entry, its source file and any later addition together in one private timeline. When a review is needed, select only the records that answer the question in front of you and share those with an Australian family lawyer.
Try for freeWhat is the best alternative to OurFamilyWizard?
It depends on why you're leaving. If the other parent won't take part, or you need a record of events outside a messaging app, Casewell is the alternative that works on your own. It saves every earlier version of an edited entry. If you both want another shared platform, AppClose has one flat price and TalkingParents has the lowest starting price.
Is there a free OurFamilyWizard alternative?
Not among the main options. AppClose is $7.99 a month on the web after a 60-day trial. TalkingParents dropped its free plan on March 30, 2026, and now starts at $7 a month. OurFamilyWizard, AppClose and TalkingParents all offer fee waivers for parents in financial need. Casewell is $49.99 a year after a 14-day free trial, and only one parent pays.
Does TalkingParents keep a more reliable record than OurFamilyWizard?
For messages, they work in much the same way. OurFamilyWizard messages cannot be edited, deleted or unsent, and OFW records when each one was first opened. TalkingParents also locks messages and calls, and adds digital signatures to its record exports. The bigger differences are price and calling minutes.
Can I edit an entry in Casewell after saving it?
Yes. You can fix a mistake or add a detail you remembered later. Casewell saves the earlier version as a revision and shows how many times the entry was updated. The exported PDF marks the entry as edited after recording, with the revision count and last update date.
Can I leave OurFamilyWizard if a court ordered it?
Don't switch platforms on your own if communication through OurFamilyWizard is court-ordered. Ask your attorney about changing the arrangement first. You can keep a private journal like Casewell alongside it. That doesn't replace the ordered channel.
Do all these alternatives need both parents to sign up?
TalkingParents and AppClose do. They are shared platforms like OurFamilyWizard. Casewell is a private journal for one parent, and nobody else needs an account.
Is this a court form or affidavit?
No. It explains how to keep your own factual record. Court rules and your lawyer decide how any of it is prepared or used in a case.
Sources
Federal family law supplies the broad framework, while Western Australia and some related processes have distinct pathways. The official source provides orientation only. This page is a documentation guide, not legal advice.
Casewell