Parenting-time changes
Late, missed or changed collections and handovers, including the agreed plan, actual times, location and any notice given.
Custody journal
A useful custody journal is more than a stream of notes. It records what was expected, what was observed, when it happened and what source supports it—without turning every disagreement into a conclusion.
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What belongs in the journal
Late, missed or changed collections and handovers, including the agreed plan, actual times, location and any notice given.
Requests, confirmations and unanswered messages when the outcome affects arrangements—not a running commentary on every conversation.
The item, amount, date, who paid, any request for contribution and the receipt or invoice that supports the entry.
Appointments, school information and observable effects on the child, using concrete details rather than diagnoses or assumptions.
What was agreed, the source of the agreement, any deadline and what happened next, so the entry remains understandable months later.
Photos, messages, receipts or documents linked to the event they explain, with enough context to understand why the file matters.
A reliable entry
State the expected date, time, place or responsibility and identify where that expectation came from.
Use exact times, actions and words where they matter. Keep assumptions about motives separate from what you directly observed.
Record any practical effect, supporting file and next step. If something is corrected later, preserve the correction with its context.
Instead of “They were late again and did not care,” record: “Collection was arranged for 17:00. The other parent arrived at 17:42. I did not record any notice of delay before collection.” The second version identifies the plan, observable event and limit of the record.
A stronger journal does not catalogue ordinary irritation. Leave out insults, predictions, diagnoses and claims about motive. Include an event when it changes an arrangement, creates a practical impact, records an agreement or connects to material you may genuinely need to review.
Inside Casewell
Start in your own words, then use Make factual to produce a clearer, more neutral draft. The original remains available and you decide whether to accept the change.
Choose the records that matter and create a readable report that includes event dates, entry history and linked supporting material.
FAQ
Occasional routine entries help show a consistent habit and establish what normal looks like. You don't need a lengthy note when nothing material happened.
Tag each entry to the relevant child or children. Separate views are useful, but a shared event should remain one entry rather than conflicting duplicates.
Correct obvious errors transparently. Preserve the original recorded time and keep a dated edit or addendum so a reader can see what changed.
Common records