Write the facts first
Record the scheduled handover time, the actual time, the location, who was present, and what happened. Avoid conclusions about motive unless you have direct evidence.
Add the context that explains the event
Include any message about lateness, cancellation, transport, school, illness, or changed arrangements. If the child was affected, describe the practical impact in plain language.
Attach evidence to the same record
Screenshots, call logs, photos, and messages are easier to understand when they sit beside the dated note they relate to.
Look for patterns, not arguments
One missed handover may be an isolated event. A consistent missed handover log can help you review whether the same problem keeps happening.
What should I write after a missed handover?
Write the planned time, actual time, location, what happened, who was present, and any message or explanation connected to the change.
Should I include screenshots?
Yes, if they explain the event. Casewell lets you keep screenshots attached to the dated record they support.